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Location: Government Reform
Discussion: Shake up Centrelink
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melbgurl |
Shake up Centrelink
Mar 31 2008, 8:08 PM EDT
Centrelink needs something done with it.Staff albeit telephone or over the counter need investigating and no doubt retraining.I am NEVER given the same advice twice.Waiting time at my local office is pathetic.There is staff constantly wandering aimlessly around doing very little while you wait. Slow computers or phone lines are the excuse for incompetant staff that really don't give a damn. Incorrect advice from staff means overpayment to many people who believe theyre doing the right thing.Then at tax time once the information tags over with the ATO makes YOU appear to be wroughting the system.This generally happens a year or 2 later which means there could be a substancial debt incurred. As a fulltime carer to a disabled child I can only work parttime.I need to report this income.Fair enough.But why should I need to add travel to and from work into the hrs I work? Pathetic...Hence it looks like I am doing more than I am reporting.This is constantly questioned. My child cannot go into hospital nor respite care without it affecting my benefit even though if its a hospital situation I stay at his bedside and aid the nursing staff with his day to day care.Please explain! I am a tax payer and a voter.I shouldnt need to feel inferior by a government department that needs reform. 6 out of 6 found this valuable. Do you? |
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